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Privacy Policy

Privacy Policy

PRIVACY POLICY

          Macedon is committed to protecting the personal information provided by users. By visiting or using our website or mobile application, or using our services, you consent to the collection, retention, and use of your personal information in accordance with this Privacy Policy. We are dedicated to safeguarding your privacy while providing valuable services as defined in our Terms of Use.

We do not rent or sell any information provided by users to third parties. When using our services, your IP address and other personal information may be automatically stored. Macedon maintains a high standard of security for our users. However, the transmission of information via the internet and web networks is not completely secure. While we do our best to protect your information, particularly your personal data, we cannot guarantee the security of data transmitted via the internet or other networks.

Access to Macedon’s content is conditional upon your acceptance of this Privacy Policy and our Terms of Use. Together, these form a legally binding agreement with Macedon regarding the use of our services.

Macedon reserves the right to contact you via any means, including email, SMS, or phone calls, to solicit feedback on your experience and provide additional services that you may be eligible for as a customer or visitor.


 

SECTION 1- Information Collected:

Traffic Data- When users access the website or mobile application or use our services, Macedon automatically tracks and collects the following information:

IP addresses, Domain server details, Types of devices accessing the website and network carrier information, Referring sources that may have sent users to the website, Other information associated with the interaction between the user’s device and the website This information is collectively referred to as “Traffic Data”."

 

SECTION 2- Personal Information Collected 

To access certain areas of the website, Macedon may require users to provide personal information that identifies them. We may also collect sensitive and personal information as specified under SPDI Rules, such as passwords, medical records and history, and physical, physiological, and mental health conditions. By using our website, you consent to the collection of this information.

Personal information we may collect includes:

 

SECTION 3- Use of Information 

Macedon and its affiliates use your personal information and SPDI for the following purposes:

 

SECTION 4- Third-Party Links 

Macedon’s website and mobile app may contain or provide links to third-party websites. Users agree and understand that privacy policies of these third-party websites are not under control of “Macedon”. Once you leave our servers, any information you provide will be governed by the privacy policy of the third-party website you are visiting.”

SECTION 5- Disclosure of Personal Information Macedon may disclose personal information and SPDI if required by law or if necessary to protect and defend the rights, property, or personal safety of Macedon.

We may share certain personal information, such as name, email, mobile phone number, device information, location, and network carrier, with our affiliates and service providers.

In the event of a merger, consolidation, acquisition of our business or assets, or investment in Macedon, we may also disclose and transfer your personal information to a third party.

We will store and retain your personal information and SPDI until we receive a request from you to delete it."

 

SECTION 6- Confidentiality and Security 

Macedon values the privacy of its users and will keep all personal information confidential, except as stated in this Privacy Policy. Disclosure of personal information, SPDI or other collected information may be necessary for permitted use or to comply with legal processes, protect the rights and property of Macedon and its affiliates, enforce the Agreement and Terms, or respond to claims of third-party rights violations.

Macedon takes the security of its users seriously and takes measures to protect personal information. However, despite our best efforts to store personal information in a secure environment, we cannot guarantee that there will be no unintended disclosure of personal information. Macedon complies with all applicable laws regarding the confidentiality and privacy of user data."

 

SECTION 7- Updates and Changes to Privacy Policy 

Macedon reserves the right to add, change, update, or modify this Privacy Policy at any time. We encourage users to review this Privacy Policy frequently for any changes. If we make any changes to this Privacy Policy, we will post them on this page.

The use of information collected by Macedon is subject to the Privacy Policy in effect at the time of collection. By continuing to access or use our website or mobile app after a revision becomes effective, you accept the revised policy and agree to be bound by it."

SECTION 8- Users’ Rights Users have the right to correct any errors in their personal information or SPDI held by Macedon. Users may request in writing that Macedon stop using their personal information. In such cases, Macedon may stop providing services to the user if necessary.

If users wish to opt-out of any services, offers, benefits, etc. offered by Macedon or our third-party business partners, they may do so according to the terms specified by the affiliate. Users are encouraged to carefully track notices sent to them and opt-out of services if they do not wish to receive them.

By visiting our website or mobile app or using our services, users expressly consent to our collection, storage, processing, transfer, and disclosure of personal information in accordance with this Privacy Policy or as required or permitted by applicable law."

SECTION 9- Limitation of Liability 

Macedon and its affiliates provide services, including the website, without any warranty of any kind, whether implied, expressed, or statutory. This includes, but is not limited to, warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose, and freedom from computer viruses.

Any references on the website to specific services or the use of any trade, firm, or corporation name are for informational and convenience purposes only and do not constitute endorsement, recommendation, or favouring by Macedon.

Macedon’s services include providing an online platform for facilitating fitness-related services and promoting a fit and healthy lifestyle. Macedon is not responsible for any information provided by one user to another or by a seller to a buyer or vice versa during the course of service. This Privacy Policy governs Macedon’s relationship with users only with respect to information provided by users to Macedon or information collected by Macedon from users."

 


 

Refund&Cancellation

Only a person who has paid for a membership may claim a refund. This platform does not permit any third party to participate in the refund process. The calculation of the refund given to the customer will be as follows:

Macedon offers its customers a unique advantage: within 30 days of the purchase date of their membership, a customer may change their membership start date. For example, if someone purchases a membership on January 1st, 2024, they may modify their membership start date until January 30th,2024.

If the refund request is made within 24 hours of the membership purchase date, the refund given in the wallet will be 100% of the amount paid. If a bank refund is given, 3% will be deducted as cancellation charges.

If the refund request is made more than 24 hours after the membership purchase date but before the start date, the refund given in the wallet will be 100% of the amount paid.

If the refund request is made on or after the start date of the purchased membership, the customer must directly contact the service provider.

If the service partner shuts down their gym/studio or discontinues their services, Macedon is not responsible for providing a refund or transferring the membership. This is at the discretion of the service partner.

If a membership offer is only for new users, existing members, females, college students or senior citizens and is purchased by an ineligible user, the membership will not be valid. In this case, Macedon will refund the amount after deducting 5% of the transaction value.

 

If Users have questions or concerns, they may email Macedon at info.macedon@gmail.com